In this position the selected candidate will be responsible for the following task area :
* Ensure a top customer service experience by taking care of specific retailers / customers independently
* Manage, enter and process all incoming orders from your customers, whilst taking fulfillment and stock availability into account
* Monitor the timely finishing and shipping of the orders
* Work very closely with the sales force of your marketing area and the regional offices as well as with the internal departments on site
* Help improve the daily processes and you handle claims and issues
In order to be considered for the role, the selected candidate must have :
* Successfully completed commercial apprenticeship or equivalent
* At least 2-3 years of experience in avery similar, international position in a B2B environment
* Excellent communication skills in English, additional languages are a plus
* Work experience with a common ERP system in order management, and general IT-affinity
* Able to set priorities and manage time efficiently
* Flexible and independent individual with the ability to adapt (agility & flexibility) in a fast-growing environment
* Excellent communication and customer service excellence orientated personality being service and quality minded
* Creative problem-solving and analytical skills
* Structured work approach
* Detail-oriented
The selected candidate will receive a great opportunity to increase its supply chain experience on an international level.
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