Senior Technical Consultant - Medium Voltage Drives (80-100%)
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to:
Engineering Manager - Head of CoE Customer Support
Your role and responsibilities:
In this role, you will provide advanced technical support for ABB's medium voltage drives, playing a key part in our global service network. Based in Turgi, Switzerland, you'll apply your expertise to optimize and maintain drives used for process control and energy savings. As a technical specialist, you'll collaborate with peers across development and service, converting learnings into sustainable improvements. If you're looking for a dynamic, flexible position in a multidisciplinary environment, join us and help shape the future of sustainable energy solutions. You will be mainly accountable for:
1. Leading resolution of the most complex service cases including performing in-depth analyses and simulations.
2. Providing technical guidance to other support levels and ensuring know-how transfer between the Center of Excellence and the global service network.
3. Establishing and guiding resolution expert teams and making sure that lessons learnt are shared within the organization.
4. Contributing to the continuous development of our business, including participating in product improvements in collaboration with quality and engineering teams.
5. Showing willingness to cover part of our 24/7 service support availability.
6. Executing electrical drive system studies with the help of hardware-in-the-loop simulators.
Qualifications for the role:
* You hold a Master's degree in Electrical Engineering, providing a strong technical base for this role.
* You are highly immersed in working with customers and have solution orientation with the ability to approach technical challenges in a structured manner.
* You have 5+ years of continuous experience in the service, development or engineering of MV drives.
* You are passionate about roles that require creative problem-solving, quality improvement, and a commitment to delivering a positive customer experience.
* You are at ease communicating in English, and additional language skills are an advantage.
* You are motivated to learn and innovate within a structured yet dynamic environment, with flexibility to adapt to diverse approaches for enhanced service solutions.
More about us:
ABB System Drives is a global supplier of high-power, high-performance drives, drive systems and packages for industrial processes and large infrastructure applications. With our industry-leading technology and global support, we help our customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission-critical applications. Our people and culture are the foundation of our success. We all together make the difference for our customers every day. We value people from different backgrounds. Could this be your story? Apply today. #J-18808-Ljbffr