* First point of contact for our internal customers in the event of hardware, software and network problems
* Problem analysis and resolution of support cases in 1st and 2nd level support, remotely, by telephone, e-mail or on site and incident monitoring
* Support and troubleshoot IT infrastructure
* Administration of Microsoft servers
* Supervision of software and hardware inventory
* Drafting and updating technical documentation
* Active participation in various integration projects
Minimum Requirements
* Apprenticeship in Computer science or relevant experience and first experience in a similar position
* Knowledge of Windows Server and 10 / 11, Microsoft Office 365, SQL and other related Microsoft Products
* Team oriented, you enjoy working with people and can manage priorities
* French or German mother tongue, with good knowledge of the other language; English is a plus
What we offer
* Employee benefits
* Team events
Are you innovative, solution-oriented and looking for a varied and challenging position in a motivated team? We are looking forward to your application!
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