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For our client in Zurich, we are looking for an experienced, motivated ICT Application Manager- Microsoft technologies.
Your responsibilities:
Manage Microsoft applications on the global tenant, ensuring smooth operation
Coordinate with internal and external IT specialists across all business units.
Lead design and implementation of features and upgrades for user-friendliness and process automation
Act as the primary contact for application improvement requests
Create and maintain English-language documentation
Conduct online training for users and team leaders
Perform IT system audits to ensure compliance with security and data protection standards
Publish an annual IT security report
Maintain relationships with stakeholders and IT partners
Substitute for first-level IT support during vacations or emergencies
Define and coordinate SLAs for local IT infrastructure
Manage and control ICT budgets for the Swiss entity and global Microsoft licenses
Oversee ICT support staffing
Your profile:
3+ years of experience in ICT application management, ideally in an international SME environment
Strong knowledge of MS Power Apps (Power BI, Flow), Azure, SQL, SharePoint, and Teams
Experience with ERP systems, particularly with interfaces such as EDI and APIs
Practical experience with MS 365, Dynamics 365 Sales, Abacus, and Pimcore
Strong project management skills and the ability to communicate with both technical and non-technical staff and external vendors
Team-oriented, independent, and solution-driven work approach
Willingness to travel
Excellent English skills (both spoken and written), German skills are a plus
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