Our client, a leading international player in the consumer goods industry with modern offices in the Zurich area, is looking for an energetic, open-minded, and ambitious Customer Service Coordinator (m/f/d) to start immediately in a temporary assignment for the next six months, with a strong possibility for an extension or a permanent take over.
Description
In this position, the selected candidate will be responsible for the following task area:
* Ensure a top customer service experience by taking care of specific retailers/customers independently.
* Manage, enter, and process all incoming orders from your customers, whilst taking fulfillment and stock availability into account.
* Monitor the timely finishing and shipping of the orders.
* Work very closely with the sales force of your marketing area and the regional offices as well as with the internal departments on site.
* Help improve the daily processes and handle claims and issues.
Profile
In order to be considered for the role, the selected candidate must have:
* Successfully completed commercial apprenticeship or equivalent.
* At least 2-3 years of experience in a very similar, international position in a B2B environment.
* Excellent communication skills in English; additional languages are a plus.
* Work experience with a common ERP system in order management and general IT affinity.
* Able to set priorities and manage time efficiently.
* Flexible and independent individual with the ability to adapt (agility & flexibility) in a fast-growing environment.
* Excellent communication and customer service excellence-oriented personality, being service and quality-minded.
* Creative problem-solving and analytical skills.
* Structured work approach.
* Detail-oriented.
Job Offer
The selected candidate will receive a great opportunity to increase their supply chain experience on an international level.
Michael Page Switzerland
Martina Bogoevski
#J-18808-Ljbffr