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Client:
FORFIRM
Location:
Job Category:
Other
Job Reference:
3331123e3c27
Job Views:
10
Posted:
15.02.2025
Expiry Date:
01.04.2025
Job Description:
FORFIRM is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions – we listen to our clients and solve their unique problems.
At FORFIRM, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person’s career path.
We are seeking a highly motivated Trading System Application Support Specialist. The ideal candidate will be responsible for ensuring the smooth operation of our trading systems and providing technical support to traders, operations teams, and other stakeholders. You will troubleshoot and resolve application issues, monitor system performance, and actively participate in various project initiatives. Your exceptional communication skills and solid understanding of financial markets will be critical to your success in this role.
Primary tasks and responsibilities:
* Provide first-line and second-line support for trading system-related issues, ensuring timely resolution and minimizing impact on trading operations.
* Monitor system health using various monitoring tools, promptly investigate and resolve any anomalies or alerts.
* Troubleshoot complex technical issues by analyzing logs, collaborating with internal teams, and coordinating with external vendors if needed.
* Maintain accurate incident records in our ticketing system, track progress, and ensure timely closure of issues.
* Collaborate closely with developers, infrastructure teams, and vendors to deploy new system releases and enhancements, ensuring minimal disruption to trading activities.
* Participate in system upgrades, testing, and UAT activities to ensure a smooth transition to new versions.
* Document system configurations, workflows, and procedures to ensure accurate system maintenance and support processes.
* Proactively identify areas for improvement in system workflows, operational processes, and system performance.
* Stay up-to-date with market trends, industry best practices, and emerging technologies to provide informed support and contribute to system enhancements.
What we are looking for:
* Bachelor's degree in Banking or Finance, or a related field.
* Solid experience in supporting financial trading systems.
* Strong knowledge of financial markets and asset classes including cash equities, swaps, repos, trading workflows, and industry standards.
* Proficiency in German (C1 or higher).
* Familiarity with market data platforms (e.g., Reuters, Bloomberg) and order management systems (OMS).
* Ability to analyze and interpret infrastructure logs, FIX messaging, and other system-related protocols.
* Strong interpersonal skills with the ability to communicate effectively with both technical and non-technical stakeholders.
* Ability to multitask and work under pressure in a fast-paced, dynamic trading floor environment.
* A proactive attitude with a commitment to continuous learning and self-improvement.
What We Offer:
* Opportunity to work on international multi-disciplinary projects for leading brands from day one.
* Highly meritocratic environment – points-based bonus and promotion system.
* A focus on knowledge building with regular internal and external training opportunities.
* Supportive and dynamic team.
FORFIRM is an equal opportunities employer that values diversity within the company. Qualified applicants will receive consideration for employment without discrimination about race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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