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Client: Extron
Location: Switzerland
Job Category: Sales
Job Reference: 6e3b1f3fa8aa
Job Views: 11
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description: Office: Extron Europe
# of Openings: 1
Position: Technical Account Manager
Are you a technical expert on Audio Visual Integration & Design based in Switzerland? If so, we are looking for you.
This position requires traveling on a regular basis.
Must Have Skills:
Significant technical skills in the AV business;
5 to 10 years Audio Visual integration and design experience;
Preferably a Bachelor's degree in Electronics;
Main Responsibilities:
Manage relationships with minimum 75% of all consultants and all technical managers.
Introduce all our new products and their advantages when integrated.
Discuss needed/wanted product or product changes.
Conduct research in a specific product group area at the request of the product marketing group.
Pro-actively contact the managers about completed projects.
Support consultants/dealers in their request for help on projects/tenders.
Troubleshoot on site at the request of our Application Engineers/Technical Services Director.
Secondary Responsibilities:
Conduct technical training on site at the request of sales management.
Support dealer shows/trade shows, Extron institute, etc.
Intervene with troubleshooting/RMA/Driver call logs when there are more than 10 entries and a solution is not visible.
Check translations of our technical documentation (if applicable).
Personal Responsibilities:
Perform all tasks of an 'Extron Applications Engineer' on a senior level.
Maintain current Instructor certification in all related Extron Institute course material.
Maintain certification in all product, test equipment, and technology areas (Technical Qualification Sheet).
Reporting Responsibilities:
Report monthly on the visits made to the Consultants, Technical Managers, Internal Consultants.
Provide a travel report of every visit.
Report the results of on-site troubleshooting and consultant's projects to: Technical Services Director, Application Engineer(s), Account Manager involved.
Report a time schedule of pre-sales, after sales, and marketing activities.
Our Offer:
Top Industry salary.
Extensive Training Programs.
Company Car.
Laptop.
Phone.
Interested?
Then please apply directly by sending your English CV and cover letter to [insert email].
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