We're visionaries driven to solve the world's toughest challenges, striving for a world where health for all, hunger for none is no longer a dream but a real possibility.
Field-based Medical Customer Engagement Manager (Romandie Area)
JOB PURPOSE
You will play a crucial role in understanding customer needs and designing initiatives to enhance customer satisfaction across various therapeutic areas within the French-speaking part of Switzerland and in alignment with our broader brand and therapeutic area strategies.
YOUR TASKS & RESPONSIBILITIES
* Actively engage with customers to build strong relationships and find timely solutions for patient journey challenges. Manage resources efficiently and be part of a dynamic team that values continuous learning improvement and innovation.
* Analyze and identify customer needs implementing subsequent services using cutting-edge tools and methodologies. Systematically capture interactions and events with healthcare professionals to generate valuable insights into patient and customer journeys and share these insights with the internal cross-functional team.
* Pro-actively disseminate scientific educational research-related information to ensure the appropriate use of Bayer products.
* Organize one-to-one or small group scientific education activities advisory boards. Where appropriate facilitate Continuous Medical Education activities and participate/network at scientific events and congresses.
* Partner with and engage Thought Leaders and other relevant stakeholders as a subject matter expert.
* Actively participate in and collaborate with the cross-functional product and customer teams. Support the development and continuous improvement of integrated brand strategies and implement activities for the French-speaking part of Switzerland.
* Identify investigator-initiated research ideas with Thought Leaders and support implementation of studies.
WHO YOU ARE
* Bachelor's degree in human medicine pharmacy biology veterinary medicine or related fields Advanced degrees are a plus.
* Experience in the pharmaceutical industry in Medical Affairs or Clinical Research preferred.
* High learning agility and ability to understand and learn around various disease areas and therapeutic options including treatment options and Bayer products.
* Understanding of Swiss healthcare landscape including regulations and compliance.
* Strong presentation and communication skills as well as project management skills remote and face-to-face. Able to communicate complex scientific data.
* Solution-oriented innovative creative curious and entrepreneurial thinker.
* Team player analytical thinker organized and able to prioritize reliable integer flexible efficient digital savvy ready to learn can-do attitude persistent pragmatic.
* High ability to build connections and bring people together.
* Fluent in French and English is a must German as an advantage.