Crypto Finance Group, a part of the Deutsche Börse Group, offers professional digital asset solutions to institutional clients. The Group consists of Crypto Finance AG, regulated by FINMA in Switzerland, providing trading, custody, and wallet services, as well as Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, offering trading and custody services.
We are currently seeking a Senior IT System Support to join our team. The starting date will be determined at our office located on the 24th floor of the Prime Tower in Zurich.
Responsibilities
* As a member of the IT infrastructure team, you will design, provision, maintain, monitor, and support our corporate IT.
* You will administer, customize, and provide support for Microsoft Cloud services, including Microsoft Entra ID (incorporating RBAC, SSO, and MFA), SharePoint Online, OneDrive, Teams, Exchange Online, Intune, Autopilot, Dynamics 365 for Sales, and Business Central.
* You will manage end-user devices, MS defender, and the office IT infrastructure.
* You will be responsible for relevant corporate IT processes, including user and identity management, proper onboarding and offboarding of users, and integration with corporate IT tools.
* You will collect and process requests from internal customers and take responsibility for day-to-day office IT support.
* You will contribute to regular briefings for updates on internal and external projects in corporate IT.
* You will take on first-line defense responsibilities, defining and performing monitoring tasks, and tracking KPIs.
* You will be the go-to person in the office for all general IT support issues, working with the Cloud, SOC, and CISO teams to coordinate related infrastructure tasks.
Requirements
* You have several years of experience in support using Microsoft technologies, including O365, Azure AD, and Intune.
* You desire to work in an inspiring, dynamic, and growing group.
* You have an IT security mindset and ensure proper security protocols are followed.
* You use your excellent troubleshooting skills to provide dedicated support until issues are resolved.
* You are innovative, willing to learn, motivated, flexible, and comfortable in a dynamic environment.
* You are generally comfortable in an 80-100% English language working environment.
* You are sociable, able to communicate with people at all levels, and pride yourself on customer support and maintaining a clean environment.
* You have a passion for technology and an interest in cloud and infrastructure.
* You will join an international, fast-paced blockchain and fintech team with experienced industry leaders.
* You will work at the forefront of an inspiring, dynamic new sector in B2B finance with digital assets.
* You will be part of our friendly, knowledge-sharing, entrepreneurial culture and flat hierarchy.
* You will work in a role that allows you to learn, gives you responsibility, and independence.
Please note:
* We do not accept CVs from recruiting or staffing agencies.
* Due to Swiss labor legislation, we can only accept applicants who have the right to work in Switzerland.
If you have a Swiss work permit or are an EU/EFTA citizen, please send your full application in English or German, including your CV and references.