**Job Title:** Junior Client Success Manager
**Location:** EMEA (Remote)
**Category:** Customer Service
**About the Role:
We are seeking a driven and tech-savvy professional to join our client's team as a Junior Client Success Manager.
This is an opportunity to be part of an innovative team, learn from industry leaders, and accelerate your career growth in the field of global trade and logistics.
**Key Responsibilities:
1. Develop strong relationships with international clients, guiding them toward success with cutting-edge solutions.
2. Lead sales initiatives, from solution demonstrations to implementation, ensuring seamless project delivery.
3. Leverage agile methodologies to drive efficiency and exceed client expectations.
4. Translate complex business needs into technical requirements for the development team.
5. Analyze challenges, identify solutions, and help clients maximize the value of our software.
**Requirements:
1. A degree in engineering or a related field, with 1-2 years of experience in business or systems consulting.
2. A strong understanding and application of agile methodologies.
3. Experience in business analytics and a deep understanding of business processes.
4. Fluency in English, international project management experience, and the ability to work in a multicultural environment.
5. An entrepreneurial spirit, a proactive attitude, and a results-oriented mindset.
**Nice-to-Have Qualifications:
* Knowledge of the Salesforce ecosystem.
* Proficiency in additional languages.
* Familiarity with the global trade, transportation, and logistics sector.
**Our Core Values at TheHRchapter:
1. We believe in transparent and smooth recruitment processes. You will get feedback from us.
2. We strive for a perfect blend between automated and humanized recruitment processes. Don't hesitate to ask us for feedback, anytime.
3. We bring highly-skilled motivated candidates to our clients. Our candidates match their company values and management style.
4. We care about diversity awareness and respect for any differences.