Business Intelligence & Market Analyst
Holcim Trading & Shipping is the trading arm of Holcim Group, the world leader in innovative and sustainable building materials. We specialize in meeting the needs of customers and suppliers around the world through a unique portfolio of products and services provided from offices in Zurich, Singapore and Miami.
We are a leading international trader and seaborne logistics operator who delivers solutions for the seaborne import and export of raw materials and finished goods both to Holcim Group companies as well as to third party businesses.
About the Role
The Market Analyst is responsible for the collection, processing, maintenance, reporting and analysis of Business Intelligence data in Holcim Trading. This role will play a key part in supporting specific growth initiatives of our company while helping us drive sustainability and innovation in construction and trading practices.
This is a unique opportunity to work on exciting and new projects, develop valuable skills, and contribute to meaningful change in a fast-paced and collaborative environment.
Main Activities/Responsibilities
1. Data Management:
o Read, screen, analyze raw data coming from various sources on a day-to-day basis, either quantitative data (flows statistics, customs statistics, port statistics, …) or qualitative.
o Conduct relevant research using various sources, from electronic databases, websites, and other published sources, using sophisticated search engines, query tools, and other web technologies.
o Set up/maintain/improve our commodities databases, statistics and related news.
o Suggest and implement new ideas to make the data management more efficient.
o Suggest and contribute to automations of data processing and management.
1. Market Analysis & Strategy:
o Conduct in-depth market research and analysis to identify emerging trends, customer needs, and opportunities for growth. Utilize findings to develop strategies that align with the company's sustainability goals.
1. Customer Relationship Management:
o Build and maintain strong, long-term relationships with key clients, ensuring high levels of customer satisfaction and retention.
o Evaluate and assess potential risks associated with projects, materials, and market trends.
o Develop mitigation strategies to protect the company from potential setbacks.
1. Communication & Coordination:
o Lead customer-facing communication efforts, including presentations, client meetings, and social media outreach. Collaborate with internal teams to ensure customer expectations are met and exceeded.
1. Sustainability Integration:
o Promote and implement sustainable building practices and materials, ensuring alignment with the company's overall vision of environmental responsibility and innovation.
About You
We are looking for a talented and motivated individual with a Master's degree in Management, Entrepreneurship, or equivalent. Ideally, you have 1-2 years of experience in a customer-facing role (B2B or B2C) with international exposure, business development, or sustainability-related projects.
A passion for sustainability, innovation, and helping businesses thrive in a rapidly changing world is essential.
You should have strong communication and interpersonal skills, with the ability to connect with people and build meaningful relationships.
Familiarity with social media platforms and a fundamental knowledge of the construction industry, sustainability trends, and basic legal frameworks are also required.
Languages
Excellent English language and Hindi language, written and spoken. Knowledge of at least 2 more languages would be an asset: German, French, Arabic.