As the Head of Lounges, you will be a key member of the leadership team, responsible for the strategic direction, growth, and operational excellence of our lounge business. You will lead and develop lounge managers, oversee daily operations, refine lounge offerings, and play a critical role in expanding our network, including supporting franchise partners.
Our current lounge network consists of five locations in Switzerland, Germany, and Spain, and the global expansion is ongoing. Reporting directly to senior management, you will work closely with the executive team to shape the future of Racing Unleashed and drive sustainable business success.
Your Responsibilities
Provide strategic leadership for the lounge business, working closely with the executive team to drive growth and innovation
Own the P&L for the lounge business, managing revenues and costs to ensure financial sustainability and profitability
Lead, mentor, and develop lounge managers to ensure operational excellence and team performance
Own and enhance the product and service offering in the lounges, ensuring an exceptional and consistent customer experience across all locations
Define and implement strategies and initiatives to improve business performance and customer engagement
Oversee daily operations across all locations, ensuring efficiency, quality, and adherence to brand standards
Drive the ongoing international expansion of the lounge network, including the roll-out of new locations
Support franchise partners in maintaining and delivering the Racing Unleashed lounge concept
Work collaboratively with the management team to align lounge operations with the company’s broader strategic goals
Your Qualification
Extensive experience in hospitality, lounge management, or a similar leadership role
Strong leadership and team management skills, with experience in multi-location oversight
Passion for motorsports, sim racing, and innovative customer experiences
Experience in business expansion and roll-out of new locations
Proven track record in optimizing business performance and customer engagement
Entrepreneurial spirit and a strategic mindset with hands-on operational excellence
Ability to work in a dynamic, fast-paced environment with a focus on high-end service
Experience in franchise operations is a plus
Fluent in English; additional languages (German, Spanish, or Italian) are a plus
Our opportunity
A Unique Workplace – Work in a high-end motorsport and lifestyle environment
Career Growth & Development – Take ownership of an exciting business unit and drive its success
Innovative Environment – Be part of a pioneering company shaping the future of motorsport
International Exposure – Work with a passionate, global team in a fast-growing company
Make a Real Impact – Play a key role in shaping the future of Racing Unleashed lounges and delivering an exceptional experience to motorsport enthusiasts worldwide
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