For our important client, Top Luxury Fashion Company, we are looking for:
CLIENT ADVISOR
This is a full-time on-site role in St. Moritz.
As Client Advisor, you will represent the Company with clients in our Boutique/Stores.
RESPONSIBILITIES: Achieve personal sales goal;
Develop and maintain thorough product knowledge;
Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations;
Maximize the sales performance by establishing strong relationships and gaining insight into the needs and lifestyle of the client;
Maintain accurate, detailed clientele book;
Provide feedback to store manager on merchandise trends, missed opportunities, and issues related to fit and quality;
Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure the integrity of inventory;
Ensure a respectful selling environment at all times.
REQUIREMENTS: 5 years of experience in the role;
Strong sense of aesthetics and passion for luxury;
Customer-oriented approach;
Natural selling abilities;
Detail-oriented, precise, reliable, and able to manage stress;
Strong computer skills and ability to work effectively with Microsoft Office and Outlook; SAP Retail experience preferred;
Fluent knowledge of German and English and Italian;
Fluency in other languages will be an appreciated plus.
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