* Collaborate with Product Owner and squad members to ensure detailed requirements specification for Switzerland Client Journey Wealth Management Agile organization.
* Support Agile development team and stakeholders throughout the project, creating and validating requirements.
* Extensive experience with Salesforce CRM and its modules (accounts, opportunities, client value propositions), along with relevant Salesforce certifications.
* Demonstrated experience with Avaloq as a core banking system and understanding of SQL for system configurations and database access.
* Manage and engage with senior stakeholders onshore and offshore, including control functions, front office, and offshore development teams.
* Advance the Client Journey agenda focused on the CRM platform via Salesforce for Switzerland.
* Assess technological platforms and infrastructure, ensuring work aligns with product strategy and delivers maximum value.
* Enhance efficiency and professional relationships using expertise in CRM modules and functionalities, engaging with stakeholders across all seniority levels and regions.
* Proactively identify and implement system changes, including new Salesforce releases, to enhance end-user experience.
* Lead planning and execution of product releases, mitigate impediments, identify risks, and support UAT testing and user training as needed.
Skills:
* Education: University degree in IT or Business.
* Experience: Project management, digital transformation, Salesforce Business Analyst.
* Skills: Creative thinking, analytical skills, conceptual modeling.
* Documentation: Writing business requirements, reviewing technical designs.
* Agile Methods: Knowledge of Scrum, Kanban, and tools like Jira or Confluence.
* Attributes: Independent, proactive, flexible, team player.
* Motivation: High personal drive, willingness to go the extra mile.
* Travel: Willingness to travel if required.
* Complexity: Ability to handle complex and ambiguous situations.
* Languages: Fluent in English; other European languages are a plus.
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