Job Summary
We are seeking a fluent German speaker with excellent communication skills to join our team in Greece. The successful candidate will have the opportunity to work in Customer Service, Tech Support, or Sales.
Job Description
Teleperformance Greece has been connecting customers with top brands for over 30 years. With a diverse team of 12,000 people from 110+ nationalities, we provide exceptional customer care, sales, and technical support services to leading global businesses like Microsoft, Canon, Netflix, Volkswagen, and Audi.
As a key member of our team, you will play a vital role in enhancing the careers of talented individuals while representing some of the world's most renowned brands.
Key Responsibilities
* Communicate effectively with customers via phone, chat, and email
* Monitor and resolve cases efficiently and timely
* Maintain high customer satisfaction and represent a major brand
* BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH PARTNERS AND DEMONSTRATE EMPATHY AT ALL TIMES
* Meet targets set by client statement of work and internal goals
Required Skills
* Fluency in German
* Excellent communication skills in English
* Exceptional communication and problem-solving skills
* Basic computer knowledge and tech savviness
* Ability to multitask and thrive in a fast-paced environment
What We Offer
* Full relocation support to Greece, including flight tickets, accommodation, and house searching assistance
* Competitive monthly salary plus additional bonuses
* Referral program with great incentives
* Comprehensive healthcare benefits and various discounts
* Ongoing training and development opportunities
* A dynamic work environment with relaxing break areas
* A Great Place to Work-Certified Company that values diversity and inclusivity