Retail Performance Support Manager 100% The company At Swatch, we thrive on surprise. Whether it's with our collections, action sports or artistic collaborations, we don't stay inside the box. We're here to shake things up with our striking designs, which always reflect the zeitgeist but never fail to catch the eye. That's what we do best, and that's what we've done since 1983.
Our team is a collective of passionate people, headquartered in Switzerland and present worldwide. We are visionaries and revolutionaries - unwaveringly true to ourselves and unafraid to do things differently. Together, we are here to make the world a little more colorful and exciting by embracing newness and boldness. You might even say that we're more than just a watch company.
Are you one of us? Join our team.
To reinforce the Retail International team at Swatch Headquarters in Biel/Bienne, Switzerland, we are currently searching for a:
RETAIL PERFORMANCE SUPPORT MANAGER 100% Job description
In this function, you are a member of the Retail International Team and ensure the flow of communication and information within the sales team and the markets on a daily basis. Your main responsibilities will include:
Strengthen Swatch's market position by streamlining Retail distribution and by maximizing a qualitative future omnichannel distribution
Collaborate strongly with RM in his/her region to boost sales performance and enhance customer experience
Act as a brand ambassador and connect markets and all relevant stakeholders in Swatch HQ
Consolidation of Global Retail Sales & create consistent growth on a LFL base
Support local Retail teams to drive performance and create a consistent brand approach
Analysis and optimisation of sales performance in all markets
Monitoring and highlighting sales trends, as well as identifying opportunities for improvement
Support with market analysis and spotting best practises from other markets in her/ his region
Link between markets and HQ
Ensure communication on Product, Retail, Marketing and Corporate strategy
Support retail manager in optimisation of VM and stock levels (especially in new locations)
Follow up on renovation and new projects through retail net from planning the POS, over to physical opening and establishing a consistent growth on the long term
Guide the RM for POS openings and create synergies with other departments in HQ
Provide analyses, such as sell out and markets retail statistics and sales reports
Collect markets & shipment forecast and consolidate risk overview
Collects POS reporting from markets and assemble GL reports/ executive summarys out of them to represent the markets to the board
Creating and controlling a variety of reports related to Sales and Retail KPI`S as well as analysis for all POS
Ensure Product & Launch information in all markets
Profile You bring a commercial degree with 2-5 years' work experience as Area- or Retail manager. Professional qualification as a manager is a must. In addition, you are proficient in Microsoft Office applications (Word, Outlook, Excel, PowerPoint). Professional requirements Autonomous, proactive, and responsible, in this position your flexibility, dynamism, attention to detail and organisational skills will be called upon. In liaising directly with people, your extraordinary customer service and communication skills will also be a great asset.
Team player, open minded and with high flexibility skills, you are motivated and capable to cope with various requests at once and to work in a fast moving, ever changing environment. Languages In addition, you are fluent in both English and German. French or Italian would be a plus. Company address Your new employer:
At Swatch we don't do boring. We thrive on innovation and infuse our pioneering and adventurous spirit into everything we do. As such we operate in a fast-paced and dynamic environment that values creativity, teamwork and openness. We want our people to feel inspired to bring their best and authentic self to work and actively seek to create an environment that prioritizes diversity, equity and inclusion and where individuals feel heard and appreciated.
We strongly believe that happy and healthy employees are the key to success. That is why we offer attractive benefits including:
Work and holidays:
Flexible 40 working hours / week
25 days of annual leave
Health insurance / Pension fund:
Contribution to health insurance costs
First class pension fund
Maternity/Paternity :
Extended maternity leave
Family allowances beyond legal requirements
Further training:
Training and development plan
Paid language courses
Mobility:
Unique and modern buildings and outdoor facilities
Convenient location and access via public transport
Free underground parking and access to bike sharing
F&B:
Subsidized on-site canteen and food trucks
Free coffee and tea
Other:
Product discounts
Wellness benefits and fitness programs
Fun workplace events
Contact If you feel this challenging opportunity meets your profile and expectations, please click on the APPLY link to send us your CV.
SWATCH Ltd.
Human Resources
Nicolas G. Hayek Strasse 1
CH - 2502 Biel/Bienne
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