Hybrid, Multiple Locations Transformation Director, EMEA QTC We are the makers of possible, BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and its no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities. Why join us? A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, youll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. Become a maker of possible with us! Global Business Services (GBS) GBS is a foundational enabler of BD Excellence and seeks out opportunities every day to provide high value end to end services and enterprise capabilities that are available globally leveraging digital automation to create value. Our vision: Deliver Sustainable Operating Margin improvement by providing high value End to End Services and Shared Capabilities to power BDs Strong Teams. The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently. We are seeking a multifaceted and innovative Transformation Director for our Quote to Cash service line. Reporting to the Regional Service Owner, Quote to Cash, in this pivotal role, the successful candidate will be responsible for overseeing transformation program management within the EMEA Quote to Cash framework. This role ensures that both process and service levels are consistently met or exceeded and customer satisfaction is optimized. Key Responsibilities: The Transformation Director EMEA QTC oversees the end to end design, delivery & successful implementation of a portfolio of projects for GBS EMEA QTC. Collaborate with EMEA QTC process & service delivery leads in identifying areas for optimization & improvement. Recommend prioritized opportunities to EMEA QTC leader for approval and execution. Lead programs & projects related to E2E QTC processes driving continuous improvement & process optimization. Ensure successful delivery of strategic process improvement projects including scope, timeline and budget. Maintain strong working relationships with internal EMEA and QTC partners driving a customer first attitude including BPT, supply chain, finance, and commercial excel