DEPUTY MANAGER 100% (M/W/D) BERSHKA LAUSANNE
Position
DEPARTMENT MANAGER
City
LAUSANNE
Brand
BERSHKA
Job description
As Deputy Manager, you will support and assist the Manager in running a shop that meets the company's standards.
As Deputy Manager, your main responsibilities are as follows:
* You will ensure that targets are met and that safety, cash desk management, administrative management, health and safety procedures are adhered to.
* You monitor and comply with allocated time budgets.
* You create ideal schedules and ensure that the right people are in the right place at the right time.
* You will follow the following procedures:
o Payroll and the departmental payroll system (TGT)
o HR: sickness and long-term absenteeism
o Recruitment: You anticipate and plan with low-cost initiatives
* You communicate clearly and effectively with head office, HR managers and/or sales managers and the shop in general regarding relevant follow-up.
* You ensure a pleasant working environment and effectively manage conflicts in accordance with company standards.
* You will manage the monitoring of your sales staff (potential programme).
* You will evaluate the work of your team and coach them if necessary.
* You will monitor after-sales service and ensure that your team does the same.
* You will ensure that deliveries and restocking are carried out on time and efficiently.
* You ensure that the shop is up to date with the latest bestsellers and trends.
* You solve problems with customers and strive to satisfy them.
Profile:
* Supervisory skills
* Ability to work under pressure
* Energetic and enthusiastic
* Initiative and commitment
* Self-motivated
* Flexibility to work varied hours, including nights, weekends and public holidays.
Requirements:
* At least one year's experience in a similar position
* Willingness to work full-time
* Flexibility
* Love and passion for fashion!
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