Join our Team About this opportunity
As Country Manager and KAM for Switzerland, the successful candidate will represent the company internally and externally and will be responsible for the legal management of Ericsson Switzerland. Operating in an international matrix organization, this role requires close collaboration with the committees, holding all mandatory meetings with the respective stakeholders, and ensuring legal governance. The role will also be responsible for conducting regular reviews and steering to ensure compliance within the organization. The new Country Manager and KAM Switzerland will provide necessary guidance. Ericsson Switzerland currently has approx. 170 employees with 30 nationalities and a stable business, along with a broad range of opportunities for growth in Operations and in the Mission Critical Networks area.
What you will do
In addition to the responsibility as Country Manager, you will also assume the role of Key Account Manager (KAM) Switzerland, including key customers like Swisscom, Sunrise, and SBB. Establishing strong collaboration and driving customer happiness is key to success. With a deep understanding of customer business, long-term objectives, and potential growth areas, you will act with full authority to develop business relationships. Clear communication on Ericsson's portfolio, innovation, and excellence linked to our key customers will positively enhance relationships. The ideal candidate will act with authority and accountability to develop the business and actively contribute to the successful execution of the customer’s agenda. Doing so in a competitive and challenging market like Switzerland requires creativity and an entrepreneurial mindset.
You will bring
Significant experience in the international telecoms/IT sector at a senior management level
Proven track record of success with large and complex sales engagements
Creative, inspiring individual who can work well in cross-functional teams in a matrix organizational setup
Good knowledge of the Swiss telecom market is a plus
Proven track record of strong and empowering leadership
Experience in building diverse and inclusive teams
Experience in running a large organization
Ability to build innovative financial solutions benefiting both the customer and Ericsson
Perseverance and passion to reach win/win solutions through a collaborative approach, highly skilled at problem-solving to root cause using critical thinking and data analytics
Strong social and interpersonal skills
Intellectual ability, strategic thinking, and problem-solving
Negotiation skills
Innovative and creative
Able to demonstrate understanding of customer difficulties (being in their shoes)
Change management skills and transformation experience
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about our typical hiring process.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, which is why we champion it in everything we do. We believe that by collaborating with people with different experiences, we drive innovation, essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.
Primary country and city: Switzerland (CH) || Bern
Req ID: 757935
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