Are you highly motivated, willing to keep learning and open to new challenges? Are you familiar with terms such as IT service management, ServiceNow, system integrations and automation in a DevOps environment?
In your position as Solution Architect for the IT Service Center, you work in the Architecture team and develop future-oriented Swiss Post solutions in close cooperation with customer projects, external partners, enterprise architecture and our IT Service Center teams.
How you make a difference
* Many projects await you on this journey of technological transformation, which you will be able to advise on and support.
* Your work involves setting up and developing the IT service management platform (ServiceNow) and ensuring its smooth integration into Swiss Post's system landscape.
* You are responsible for designing the IT Service Center's IT architecture and for the practical implementation of the projects and initiatives that emerge.
* You work with external partners to implement specific projects and initiatives in the ITSM environment in accordance with the internal architecture specifications.
* As an enthusiastic team player and a technically skilled individual, you contribute to the sustainable, high-performance and reliable integration of technologies, platforms and partner systems and services into our IT landscape.
* As part of a cohesive team of architects, you are involved in the strategic direction and play a key role in shaping reference architectures, guidelines and the further development of the IT Service Center's basic infrastructure.
What you have to offer
* Your strong technical IT background (Bachelor's or Master's degree or comparable professional experience) forms the basis for this exciting challenge.
* You can write JavaScript code, have excellent knowledge of current interface technologies and can independently implement system integrations in a corporate IT environment.
* Your experience of working with ServiceNow in large organizations and, ideally, on large-scale ServiceNow projects provides you with a solid knowledge base in this area.
* Your ability to develop concrete solutions and present them convincingly to large teams makes you an essential part of our team.
* You are familiar with the challenges of an up-to-date and correct Configuration Management Database and a specialist and technically coherent Common Service Data Model, and you are enthusiastic about solving these challenges.
* The ability to work in a team and an interest in continuous development are second nature to you and help you keep up to date with the latest technology.
* You also have an excellent command of German and English.