Diesel's Evolution in Premium Casual Wear
Diesel has been a leading pioneer in denim and casual fashion for years, pushing boundaries and staying ahead of trends. While maintaining its DNA, Diesel has evolved into the world of premium casual wear, offering a unique alternative to the established luxury market.
With a presence in over 80 countries and 5,000 points of sale, including more than 400 company-owned stores, Diesel is a truly global organization.
About You
1. You will embody our values by leading with integrity, taking ownership, and being a passionate leader who helps others grow.
2. You will be an effective communicator, handling colleagues and clients with care and empathy.
3. You will have a deep understanding of client needs and expectations, driving client satisfaction.
4. You will empower team members, giving them autonomy to achieve tasks and foster a positive team spirit.
5. You will take ownership of relationships with employees and clients.
6. You will actively contribute to creating dreamlike experiences for clients.
Key Responsibilities
1. You will work closely with colleagues to deliver exceptional client experiences, crafting personalized moments that exceed client expectations.
2. You will build long-term relationships with colleagues by promoting growth, listening with respect, and fostering inclusion.
3. You will serve as a liaison between colleagues and store managers, driving individual and team objectives, and mentoring the team by sharing insights and experiences.
4. You will support the Store Manager in driving store strategy to achieve top sales performance and create a comprehensive 360° experience for clients.
5. You will collaborate on business action plans to enhance sales across product categories and client tiers.
6. You will provide expert customer service, developing meaningful and loyal client relationships through CRM initiatives.
Key Requirements
1. You must be able to drive business results and meet goals.
2. You should possess excellent communication and organizational skills, attention to detail, and accuracy.
3. You should have a genuine passion for fashion and styling, along with strong product knowledge.
4. You should have extensive experience in delivering high-level customer service and leading teams.
5. You should be well-versed in retail operations, budgeting, planning, customer service, leadership, and sales.
6. You should be skilled at building and maintaining relationships and collaborating with different departments.
7. English language proficiency is required.