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IT Incident Manager - Banking Applications, Geneva
Client:
Location:
Job Category:
Other
Job Reference:
89ffc341a6de
Job Views:
4
Posted:
15.02.2025
Expiry Date:
01.04.2025
Job Description:
* Ensuring the operational readiness of infrastructures;
* Overseeing data backup operations and system security (e.g., user permissions, security rules, etc.);
* Managing installations, upgrades, and configurations of hardware and software;
* Evaluating system performance and recommends improvements;
* Taking charge of resolving system incidents and issues;
* Supporting technicians and engineers in their activities;
* Ensuring that operations are carried out in accordance with the directives of the Headquarters (data management, application of security principles, etc.);
* Assisting and advising the Product Owner on infrastructure-related matters and related operations;
* Participating in cost control and budget management related to infrastructures;
* Supporting the Vendor Manager in supplier management;
* Ensuring compliance with the bank's established IT practices (methods);
* Ensuring that recurring tasks are orchestrated and executed correctly;
Qualifications:
* IT Degree;
* Experience in infrastructure operations management;
* Experience in an international environment is a plus;
* In-depth knowledge of ITIL processes;
* Possessing strong communication skills and the ability to collaborate with different teams within the organization;
* Fluent in French and English, other languages an asset.
Additional Information:
Jump on the boat!
* Family-friendly and dynamic environment;
* Direct impact on the business, no matter your position or seniority;
* Work in an environment that encourages autonomy and entrepreneurship;
* Flexible working arrangements to help you achieve a better work-life balance;
* Variety of cultural and sporting activities during your free time;
* Inclusion and equal treatment;
* Various employee benefits & family friendly benefits.
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