For our partner located in the canton of Fribourg, the Gi Life Sciences team is looking for a:
CUSTOMER SERVICE SPECIALIST Temporary long term contract
Your missions: Order management from receipt to dispatch
Be the point of contact for internal and external clients
Arrange transport for export shipments and track them to delivery
Customer Complaint Management
Issue or examine shipping documents or any other document required for export, import or banking
Provide basic information on the company's products
Management of billing documents
Management of incoterms
Your profile: Minimum of 5 years experience in a similar position and in the life sciences field
Experience in the supply chain
Good knowledge of Salesforce and SAP
Very good knowledge of written and oral English (C1 min)
Ability to perform multiple tasks independently or as a team
Excellent communication skills and good priority management
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