EMEA Strategic Account Manager Job Function
A global leader in the field of in vitro diagnostics, bioMérieux has grown to become a world-class company with a long-term vision and a human-centered culture.
We are looking for an EMEA Strategic Account Manager to join our EMEA Clinical Operations team.
This position reports to the Senior Director Strategic Accounts EMEA and will be based in either France or in Europe with travel expected.
Key Responsibilities
1. Manage a portfolio of Regional Key Accounts: develop opportunities to increase sales and account profitability in liaison with national key account managers network by:
* developing opportunities with national Local Key Account managers network. Animate local Key Account Manager network and contribute to the Group development on Strategic Accounts C-suite approach and settings.
* leading/animating operational Strategic Account committee and preparing the short, intermediate and long term Accounts plans and objectives.
* driving regular business review both internally and externally with customers.
* collaborate with EME clusters Sales & Marketing teams in the business development of Strategic Accounts, over the cluster territories (marketing & commercial action plans, solutions & products wise).
* leading global contracts in collaboration with legal department and ensuring the compliance of those agreements over the years.
* along with the national Sales Managers, setting forecast and sales revenue budget for Accounts.
Represent bioMérieux to drive relationships and negotiations with Strategic/Regional Key Accounts and bring our Company towards success. Act as point of contact between Customers and bioMérieux teams and coordinate the efforts of bioMérieux to ensure sustainable business relationships.
* drive negotiations at regional level.
* identify opportunities for strategic partnerships and develop mid-term (3-5 years) collaborations.
Maintain & strengthen bioMérieux footprint by properly validating and assessing Regional Key Account needs.
* Develop Key Account satisfaction by raising customer knowledge.
* Develop solutions and innovative ideas to co-create value in business relationships in order to achieve annual sales objectives (revenue, margin) for whole products portfolio.
Build and develop trusted advisor relationship with Regional Key Accounts stakeholders and executive sponsors.
* gain and maintain knowledge and business relationships of Accounts activities.
* demonstrate an understanding of each Accounts' scope in term of projects and timeframes.
* map key contacts, decision makers and be the Accounts C-suite point of contact to engage internal counterparts for developing relationship, requiring & working with internal support teams to network and provide the best customer experience by using internal expertise, to guarantee customer satisfaction.