Founded in 1998, SWISSPACER is part of the Saint-Gobain Group. The company has grown fast globally and is already a leader in many markets.
Our Marketing Department puts our global customers in the center of activities and develops experiences that make a difference. Our mission is to provide added value for our customers, continuing the inspiring success story of Swisspacer.
For our site in Lengwil (Switzerland) we are looking for a
Marketing Manager – Customer Experience (m/w/d - 80-100%)
This position covers a broad scope dealing with the customer experience on all physical and digital touchpoints:
Event Management:
Responsible for customer and sales centric local fairs and events in close collaboration with the local Sales Team
Organisation and implementation of global key trade fairs, from conceptual design and new ways of presentation to its full organization, budget tracking and closing incl. de-briefing
Customer events with impact: organization of various events for dedicated customer targets providing them with added value
Sales & Product Marketing:
Lead Generation, Mailings & CRM support
Co-creation of Product Launch Campaigns with the Marketing Lead and Product Management
Bringing the Merchandise Strategy to new heights
Responsible for samples and product presentations (online, offline)
Support in the development of Co-Marketing concepts
Specific projects along with trends and company developments
We hire by attitude and look for a team player, that has the drive to passionately support our company by meaningful and memorable activities. The position requires a welcoming mindset to collaborate with stakeholders around the world (mainly Sales Team, Product Management, Marketing Team) and at the same time valuing the Headquarters presence on Lake Constance.
Functional Skills:
Education in Marketing / Communications and work experience in an international environment, preferably B2B
Experience in designing customer journeys and implementing the learning through appropriate touchpoints and strategies
High Proficiency in English & German is a must, any other language a plus
Managing stakeholders, large-scale and small-scale projects independently within budget, time and quality requirements
Travelling maximum 15 %
Soft Skills:
Strong communication and listening skills to understand needs and being able to transform them into added-value customer experiences.
Creativity which smoothly adapts to the various projects and tasks
Collaboration and Teamwork: you love to work in our team, enjoy different perspectives and see yourself as sparring partner for the stakeholders you are collaborating with.
Strong focus on solutions with ability to achieve quick decisions moving forward in our fast-paced environment.
What we offer:
A job which will never bore you: your tasks are full of variety and people that support and collaborate with you.
A team which needs you: we rely on each and every member, develop and grow with our company, vision and mission.
An environment that let’s you shine: our Headquarter is close to Lake Constance and is the place to meet the local team; our global team provides the international touch and together, we think global and act local.
Do you have further questions? Please contact corinna.duering@saint-gobain.com.
Interested? Then please send your application documents to antonella.mussoi@saint-gobain.com
We look forward to hearing from you!
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