We are FAIRTIQ!
FAIRTIQ is the leading mobile pay-as-you-go provider that simplifies public transport ticketing using an innovative geo-positioning based technology. We use state-of-the-art technology and methods for software development in order to evolve our products and support our rapidly growing user community.
FAIRTIQ was founded in 2016 as a start-up with the mission of providing the easiest way to sustainable mobility for everyone, everywhere. Very quickly, FAIRTIQ has become the reference for usability and ease of use in public transport both by the industry and the users.
Today, the company counts over 130 employees in seven countries. Our technology is usable all over Switzerland, Liechtenstein, and Denmark, as well as several parts of Germany, Austria, France, the Netherlands and Czech Republic with constant increase in reach.
FAIRTIQ is growing, and you can grow with us!
Who we are looking for Are you passionate about digital products? Do you love the continued challenge to keep users happy while rocking an industry? Do you want to join a team of highly motivated and fun people? Then you came to the right place! We are looking for a UX Designer 80-100% in Switzerland or Germany for both app and web interfaces to make access to sustainability even easier! In this role, you will be part of our marketing and product team, dedicated to innovating and promoting our product portfolio. Together, we strive to create experiences that truly resonate with our users. Join us in our mission to redefine mobility!
Your Responsibilities You collaborate with the product owners and take the lead on the user experience and visual design aspects of our products (web and mobile apps).
You conduct user research, both quantitative and qualitative, to inform product design decisions - both on strategic and detailed level.
You collaborate with the development team to ensure an efficient and qualitative implementation of the UX and design.
You maintain and continuously enhance tools which allow efficient collaboration with e.g. the development team (such as a design library).
You collaborate with the marketing team to continuously improve the UX design of user/client facing touchpoints (such as the web, app, or similar) and ensure that these touchpoints align with our branding.
Work closely with designers and developers in an agile environment to turn these ideas into valuable product features with early and frequent deliveries.
Your Requirements You are an innovative, creative and action-oriented person with a degree in UX design or a related field, a concrete and quantifiable experience in a similar position and high affinity with the field of user interaction and product development.
Min. 3 years of work experience in a similar role.
Fluent in English and preferably German (French and other languages are a plus).
You have strong analytical and communicational skills and understand the potential of data-driven decisions.
Your strong experience in using various design and prototyping tools (such as Figma) helps you test and communicate your decisions to the team.
You understand how to identify the true needs of users through research, customer journey mapping, interviews and apply the insights to the design strategy and business needs.
It is an advantage if you have experience in the systematic analysis of user behaviour to draw UX / UI improvements.
Personally, you demonstrate a high degree of self-motivation, social competence, flexibility and resilience.
At FAIRTIQ, we believe that our employees are our biggest asset. A healthy culture, based on respect, inclusion, diversity and individual empowerment is the key to our success story.
We Offer Dynamic and international work environment with the chance to participate in multiple roles.
The opportunity to contribute to a highly innovative and market-proven product in a fast growing, international scale-up.
Collaborative and supportive team environment.
Mobile office and flexible working hours, office location in Berlin, Bern and Zurich with work-from-anywhere policy.
Possibility for part-time work 80-100%.
Budget and support for self-improvement and further education.
Discounts on public transport as well as benefits for sports promotion programmes (eg. Urban Sports subscription in Germany).
At FAIRTIQ, we don’t just accept difference, we celebrate it, we support it, and we thrive from it for the benefit of our employees, our products and our community. FAIRTIQ is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Data Protection - Your personal data will be held by Fairtiq for a maximum of 12 months. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. Please contact dataprotection@fairtiq.com if you wish for your data to be removed.
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